.account_modal__TO4Kh{width:min(500px,calc(100% - 32px));max-height:calc(100dvh - 32px);overflow-y:auto;padding:0;border:0;border-radius:24px;background:var(--paper);color:var(--ink);box-shadow:0 30px 80px #16251e40}.account_modal__TO4Kh::-webkit-backdrop{background:#16251e66;-webkit-backdrop-filter:blur(3px);backdrop-filter:blur(3px)}.account_modal__TO4Kh::backdrop{background:#16251e66;-webkit-backdrop-filter:blur(3px);backdrop-filter:blur(3px)}.account_modal__TO4Kh:focus{outline:none}.account_modalBody__LJn0Z{position:relative;padding:40px 32px 30px}.account_close__7ufHF{position:absolute;top:9px;right:9px;display:grid;place-items:center;width:44px;height:44px;padding:0;border:0;background:none;color:var(--muted);font-size:24px;line-height:1;cursor:pointer}.account_close__7ufHF:hover{color:var(--ink)}.account_close__7ufHF:focus-visible{outline:3px solid var(--accent-ring);outline-offset:2px;border-radius:8px}.account_title__R0qos{margin:0 0 18px;font-size:22px;font-weight:700;letter-spacing:-.02em}.account_lede__qDA5f{margin:-8px 0 4px;color:var(--muted);font-size:14px;line-height:1.5}.account_panel__Iic_Y{display:grid}.account_google__HpjRK{display:flex;align-items:center;justify-content:center;gap:12px;width:100%;padding:14px;border:1.5px solid var(--line);border-radius:14px;background:#fff;color:var(--ink);font:inherit;font-size:16px;cursor:pointer}.account_or__QoJ3B{display:flex;align-items:center;gap:14px;margin:18px 0;color:var(--muted);font-size:12px;letter-spacing:.12em;text-transform:uppercase}.account_or__QoJ3B:after,.account_or__QoJ3B:before{content:"";flex:1 1;height:1px;background:var(--line)}.account_tabs__FGP14{display:grid;grid-template-columns:1fr 1fr;grid-gap:4px;gap:4px;margin-bottom:18px;padding:5px;border-radius:var(--r-lg);background:var(--surface-2)}.account_tabs__FGP14 button{padding:11px;border:0;border-radius:10px;background:transparent;color:var(--muted);font:inherit;font-size:15px;font-weight:750;cursor:pointer}.account_tabs__FGP14 button[aria-selected=true]{background:var(--surface);color:var(--accent);box-shadow:var(--shadow-1)}.account_form__eFFBj,.account_stack__k72U7{display:grid;grid-gap:14px;gap:14px}.account_row__we5oo{display:grid;grid-template-columns:1fr 1fr;grid-gap:12px;gap:12px}.account_field__OZSKB{display:grid;grid-gap:6px;gap:6px;font-size:13.5px;font-weight:750}.account_field__OZSKB input,.account_field__OZSKB textarea{width:100%;padding:13px 14px;border:1.5px solid var(--line);border-radius:12px;background:#fff;color:var(--ink);font:inherit;font-size:16px;font-weight:400}.account_field__OZSKB textarea{resize:vertical;line-height:1.45}.account_hint__86DiX{font-size:13.5px;font-weight:400;color:var(--muted)}.account_field__OZSKB textarea:disabled{opacity:.5;cursor:not-allowed}.account_field__OZSKB select{width:100%;padding:13px 44px 13px 12px;border:1.5px solid var(--line);border-radius:12px;background-color:#fff;color:var(--ink);font:inherit;font-size:16px;font-weight:400}.account_field__OZSKB input:focus,.account_field__OZSKB select:focus,.account_field__OZSKB textarea:focus{outline:none;border-color:var(--accent)}.account_field__OZSKB input::placeholder,.account_field__OZSKB textarea::placeholder{color:var(--muted);font-weight:400;opacity:1}.account_field__OZSKB input[aria-invalid=true],.account_field__OZSKB textarea[aria-invalid=true],[data-missing]>.account_window__KVyQR{border-color:var(--danger)}.account_field__OZSKB input[readonly]{border-color:var(--line-soft);background:var(--surface-2);color:var(--ink-2)}.account_phone__E7_FX{display:flex;overflow:hidden;border:1.5px solid var(--line);border-radius:12px;background:#fff}.account_phone__E7_FX:focus-within{border-color:var(--green)}.account_prefix__Hw5lL{display:flex;align-items:center;padding:0 12px;border-right:1px solid var(--line);background:#f5f7f5;font-size:14px;font-weight:700;white-space:nowrap}.account_field__OZSKB .account_phone__E7_FX input{min-width:0;border:0;border-radius:0}.account_addressRow__ab9dN{display:grid;grid-template-columns:minmax(0,2fr) minmax(0,1fr) minmax(0,1.2fr);grid-gap:12px;gap:12px}.account_group__b_PQJ{display:grid;grid-gap:14px;gap:14px;min-width:0;margin:0;padding:0;border:0}.account_legend__x0D8X{margin-bottom:4px;padding:0;font-size:15px;font-weight:750}.account_link__KIatp{justify-self:start;padding:0;border:0;background:none;color:var(--green);font:inherit;font-size:13.5px;font-weight:750;cursor:pointer}.account_error__Fw75c .account_zipBack__jgaQp{color:var(--ink);font-size:inherit;white-space:nowrap}.account_submit__6Zgaq{display:flex;align-items:center;justify-content:space-between;width:100%;margin-top:4px;padding:15px 20px;border:0;border-radius:var(--r-pill);background:var(--accent);color:var(--on-accent);font:inherit;font-size:16px;font-weight:600;cursor:pointer;transition:background var(--dur-fast) var(--ease-out),transform var(--dur-fast) var(--ease-out)}.account_submit__6Zgaq:not(:disabled):hover{background:var(--accent-press)}.account_submit__6Zgaq:not(:disabled):active{transform:scale(var(--press))}.account_google__HpjRK:disabled,.account_submit__6Zgaq:disabled{opacity:.5;cursor:not-allowed}.account_error__Fw75c,.account_notice__RVjKO{margin:0;padding:12px 14px;border-radius:12px;font-size:14px;line-height:1.45}.account_notice__RVjKO{background:var(--accent-tint);color:var(--ink)}.account_error__Fw75c{background:#fdf5f4;color:var(--danger)}.account_windows__UPMbR{display:grid;grid-gap:8px;gap:8px;margin:0;padding:0;border:0}.account_window__KVyQR{display:flex;align-items:center;gap:10px;padding:12px 14px;border:1.5px solid var(--line);border-radius:12px;background:#fff;font-size:14.5px;cursor:pointer}.account_window__KVyQR:has(input:checked){border-color:var(--accent);background:var(--accent-tint)}.account_window__KVyQR:has(input:disabled){opacity:.5;cursor:not-allowed}.account_srOnly__4XpQn{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}.account_topbarEnd__cuzI9{display:flex;align-items:center;gap:18px}.account_account__dJ6no{display:flex;align-items:center;gap:10px}.account_login__yBUHz{padding:9px 16px;border:1.5px solid var(--ink);border-radius:11px;background:transparent;color:var(--ink);font:inherit;font-size:13px;font-weight:750;white-space:nowrap;cursor:pointer}.account_avatar__C4Bch{display:grid;place-items:center;width:36px;height:36px;border-radius:50%;background:var(--ink);color:#fff;font-size:13px;font-style:normal;font-weight:800}.account_who__ra4A0{max-width:16ch;overflow:hidden;font-size:13px;font-weight:750;text-overflow:ellipsis;white-space:nowrap}.account_signOut___xHP7{padding:0;border:0;background:none;color:var(--green);font:inherit;font-size:12px;font-weight:750;white-space:nowrap;cursor:pointer}.account_close__7ufHF:focus-visible,.account_google__HpjRK:focus-visible,.account_link__KIatp:focus-visible,.account_login__yBUHz:focus-visible,.account_signOut___xHP7:focus-visible,.account_submit__6Zgaq:focus-visible,.account_tabs__FGP14 button:focus-visible{outline:3px solid var(--accent-ring);outline-offset:2px}@media (max-width:600px){.account_topbarEnd__cuzI9{gap:10px}.account_login__yBUHz{padding:8px 12px;font-size:12px}.account_modalBody__LJn0Z{padding:36px 20px 24px}.account_row__we5oo{grid-template-columns:1fr}.account_addressRow__ab9dN{grid-template-columns:1fr 1fr}.account_addressRow__ab9dN>:first-child{grid-column:1/-1}.account_who__ra4A0{display:none}}@media (max-width:480px){.account_avatar__C4Bch{display:none}}.account_dayTabs__sGxlz{display:grid;grid-auto-flow:column;grid-auto-columns:minmax(0,1fr);grid-gap:4px;gap:4px;padding:5px;border-radius:var(--r-lg);background:var(--surface-2)}.account_dayTab__vaw41{position:relative;display:flex;align-items:center;justify-content:center;gap:7px;min-width:0;padding:11px 8px;border:0;border-radius:10px;text-align:center;overflow-wrap:normal;background:transparent;color:var(--muted);font:inherit;font-size:14px;font-weight:750;cursor:pointer}.account_dayTab__vaw41[aria-pressed=true]{background:var(--surface);color:var(--accent);box-shadow:var(--shadow-1)}.account_dayCount__Forks{position:absolute;top:3px;right:4px;display:grid;place-items:center;min-width:19px;height:19px;padding:0 5px;border-radius:var(--r-pill);background:var(--accent);color:var(--on-accent);font-size:11px;font-weight:700}.account_dayTab__vaw41:focus-visible{outline:3px solid var(--accent-ring);outline-offset:2px}.account_chosenLine__LJH2K{margin:0;color:var(--accent);font-size:13.5px;font-weight:700}.account_codeActions__pR7UQ{display:flex;flex-wrap:wrap;justify-content:space-between;gap:8px}@media (max-width:400px){.account_topbarEnd__cuzI9:has([id=repairs-toggle]){gap:8px}.account_topbarEnd__cuzI9:has([id=repairs-toggle]) .account_login__yBUHz{padding:8px 10px}}.account_message__ebCwk{margin:0 0 22px;text-align:center;font-size:18px;font-weight:600;line-height:1.45}.account_ok__Wnk3b{justify-content:center}.WhichCause_which__CMxBJ{display:grid;grid-gap:10px;gap:10px;padding:14px;border:1.5px solid var(--accent);border-radius:14px;background:var(--accent-tint)}.WhichCause_hint__yQS47{margin:0;font-size:14px;color:var(--muted)}.WhichCause_options__NMPtk{display:grid;grid-gap:8px;gap:8px}.WhichCause_option__D6cgY{width:100%;min-height:48px;font:inherit;font-size:15px;text-align:left;color:inherit}.WhichCause_option__D6cgY[aria-pressed=true]{border-color:var(--accent);background:var(--accent-tint)}.WhichCause_option__D6cgY:disabled{opacity:.6;cursor:progress}.WhichCause_readAs__ty9nd{margin:0;font-size:14px;color:var(--muted);overflow-wrap:anywhere}.WhichCause_readAsLabel__2Podn{font-weight:600}.WhichCause_other__5x0BI{display:grid;grid-gap:10px;gap:10px}.diagnose_page__cA0a8{min-height:100dvh;display:flex;flex-direction:column;background:#eef2ee}.diagnose_shell__2z_6C{display:grid;grid-template-columns:240px minmax(0,1fr) 290px}.diagnose_shell__2z_6C:not(:has(>nav)){grid-template-columns:minmax(0,1fr) 290px;width:min(1800px,100% - 32px);height:calc(100dvh - 74px - 32px);min-height:620px;margin:16px auto;overflow:hidden;border:1px solid #16251e1f;border-radius:22px;background:var(--paper);box-shadow:0 20px 60px #16251e1f}.diagnose_sidebar__EYIfo{display:flex;flex-direction:column;gap:7px;padding:24px 15px 18px;border-right:1px solid var(--line);background:#f7faf7}.diagnose_sidebar__EYIfo small{margin:0 11px 11px;color:#829087;font-size:10px;font-weight:850;letter-spacing:.11em;text-transform:uppercase}.diagnose_railBackdrop__w38u_,.diagnose_railClose__eg5Lm,.diagnose_railToggle__LRH8h{display:none}.diagnose_page__cA0a8:not(:has(.diagnose_shell__2z_6C>nav)) .diagnose_railToggle__LRH8h{display:grid}.diagnose_railSlot__PW7_k{display:contents}.diagnose_railClose__eg5Lm,.diagnose_railToggle__LRH8h{place-items:center;width:44px;height:44px;border:1px solid var(--line);border-radius:12px;background:#fff;color:var(--ink);cursor:pointer}.diagnose_railClose__eg5Lm{position:absolute;top:12px;right:12px;font-size:24px;line-height:1}.diagnose_railClose__eg5Lm:focus-visible,.diagnose_railToggle__LRH8h:focus-visible{outline:3px solid var(--accent-ring);outline-offset:2px}.diagnose_navItem__IxRWx{display:flex;align-items:center;gap:10px;padding:11px;border-radius:10px;color:var(--ink);font-size:13.5px;font-weight:750;text-decoration:none}.diagnose_navItem__IxRWx span{display:grid;place-items:center;width:30px;height:30px;flex-shrink:0;border-radius:8px;background:var(--green);color:#fff;font-size:15px}.diagnose_navItem__IxRWx:hover{background:#eef3ef}.diagnose_navItem__IxRWx[aria-current]{background:#fff;box-shadow:0 5px 16px #16251e12}.diagnose_chat__Wiz9w{display:flex;flex-direction:column;min-width:0;min-height:0;background:var(--paper)}.diagnose_chatHead__vOx7f{display:grid;grid-template-columns:44px minmax(0,1fr) auto;align-items:center;grid-gap:12px;gap:12px;min-height:76px;padding:13px 24px;border-bottom:1px solid var(--line)}.diagnose_chatHead__vOx7f div{display:grid;grid-gap:3px;gap:3px;min-width:0}.diagnose_chatHead__vOx7f b{font-size:16px}.diagnose_chatHead__vOx7f small{display:flex;align-items:center;gap:6px;color:var(--muted);font-size:12px}.diagnose_chatHead__vOx7f small:before{content:"";width:7px;height:7px;flex-shrink:0;border-radius:50%;background:var(--accent)}.diagnose_agentTurn__Gl_t4 i,.diagnose_avatar__s5v6e{display:block;flex-shrink:0;border-radius:50%}.diagnose_avatar__s5v6e{background:none;width:44px;height:44px}.diagnose_transcript__0kbXe{flex:1 1;min-height:0;overflow-y:auto;display:flex;flex-direction:column;gap:var(--s-5);padding:var(--s-6) var(--s-5)}.diagnose_agentTurn__Gl_t4{display:flex;align-items:flex-end;gap:10px;max-width:min(78%,560px)}.diagnose_agentTurn__Gl_t4 i{width:32px;height:32px;font-size:12px}.diagnose_agentTurn__Gl_t4 p{border-radius:var(--r-bubble) var(--r-bubble) var(--r-bubble) 6px;background:var(--surface-2)}.diagnose_agentTurn__Gl_t4 p,.diagnose_customerTurn__DLEcN{margin:0;padding:12px 16px;color:var(--ink);font-size:var(--text-body);line-height:1.5}.diagnose_customerTurn__DLEcN{align-self:flex-end;max-width:min(78%,560px);border-radius:var(--r-bubble) var(--r-bubble) 6px var(--r-bubble);background:var(--accent-tint-2);white-space:pre-wrap;overflow-wrap:anywhere}.diagnose_chips___LFaB{display:flex;flex-wrap:wrap;gap:8px}.diagnose_chips___LFaB button{padding:9px 15px;border:1px solid var(--line);border-radius:var(--r-pill);background:var(--surface);color:var(--ink);font:inherit;font-size:var(--text-sm);font-weight:550;cursor:pointer;transition:background var(--dur-fast) var(--ease-out),border-color var(--dur-fast) var(--ease-out),transform var(--dur-fast) var(--ease-out)}@media (hover:hover) and (pointer:fine){.diagnose_chips___LFaB button:hover:not(:disabled){background:var(--surface-2);border-color:var(--faint)}}.diagnose_chips___LFaB button:disabled{opacity:.5;cursor:not-allowed}.diagnose_chips___LFaB button:active:not(:disabled){transform:scale(var(--press))}.diagnose_failed__Se7e8{margin:0 0 0 42px;color:var(--danger);font-size:var(--text-xs)}.diagnose_stopped__oMXyC{flex:none;display:flex;justify-content:center;padding:16px 24px 20px;border-top:1px solid var(--line)}.diagnose_stopped__oMXyC a{display:inline-flex;align-items:center;min-height:48px;padding:0 22px;border-radius:12px;background:var(--green);color:#fff;font-weight:750;text-decoration:none}.diagnose_composerWrap__rb69K{flex:none;padding:var(--s-3) var(--s-5) var(--s-4);border-top:1px solid var(--line);background:var(--paper)}.diagnose_composer__H8t2_{display:grid;grid-template-columns:44px minmax(0,1fr) 44px;align-items:center;grid-gap:8px;gap:8px;padding:6px;border:1px solid var(--line);border-radius:var(--r-xl);background:var(--surface);box-shadow:var(--shadow-1);transition:border-color var(--dur-fast) var(--ease-out),background var(--dur-fast) var(--ease-out)}.diagnose_composer__H8t2_:focus-within{border-color:var(--accent)}.diagnose_composer__H8t2_[data-voice=on]{grid-template-columns:44px minmax(0,1fr) auto;border-color:var(--accent);background:var(--accent-tint)}.diagnose_composer__H8t2_[data-phase=recording]{border-color:var(--recording-line);background:var(--recording-tint)}.diagnose_composer__H8t2_[data-phase=recording] .diagnose_voiceCancel__opqZH{color:var(--ink-2)}.diagnose_composer__H8t2_[data-phase=recording] .diagnose_voiceCancel__opqZH:hover{background:var(--surface);color:var(--ink)}.diagnose_composer__H8t2_[data-voice=on] textarea{display:none}.diagnose_composer__H8t2_ textarea{width:100%;min-height:44px;max-height:120px;padding:10px 4px;border:0;outline:0;resize:none;background:transparent;color:var(--ink);font:inherit;font-size:var(--text-body);line-height:1.45}.diagnose_send__ZNhvB{display:grid;place-items:center;width:44px;height:44px;padding:0;border:0;border-radius:50%;cursor:pointer;background:var(--accent);color:var(--on-accent)}.diagnose_send__ZNhvB:not(:disabled):active{transform:scale(var(--press))}.diagnose_send__ZNhvB:disabled{opacity:.4;cursor:not-allowed}.diagnose_mic__YCWwA:focus-visible,.diagnose_navItem__IxRWx:focus-visible,.diagnose_send__ZNhvB:focus-visible{outline:3px solid var(--accent-ring);outline-offset:2px}.diagnose_mic__YCWwA{display:grid;place-items:center;width:44px;height:44px;padding:0;border:0;border-radius:50%;background:var(--accent-tint);color:var(--accent);cursor:pointer;transition:background var(--dur-fast) var(--ease-out),color var(--dur-fast) var(--ease-out),box-shadow var(--dur-base) var(--ease-out),transform var(--dur-fast) var(--ease-out)}.diagnose_mic__YCWwA:not(:disabled):hover{background:var(--accent-tint-2)}.diagnose_mic__YCWwA:not(:disabled):active{transform:scale(var(--press))}.diagnose_mic__YCWwA:disabled{cursor:not-allowed;background:var(--line);color:var(--faint)}.diagnose_composer__H8t2_[data-phase=recording] .diagnose_mic__YCWwA{background:var(--recording);color:var(--on-recording);box-shadow:0 0 0 5px var(--recording-ring)}.diagnose_composer__H8t2_[data-phase=recording] .diagnose_mic__YCWwA:focus-visible{outline-color:var(--recording)}.diagnose_composer__H8t2_[data-phase=starting] .diagnose_mic__YCWwA{cursor:progress;animation:diagnose_recordingPulse__RDoDt 1.2s ease-in-out infinite}.diagnose_composer__H8t2_[data-phase=transcribing] .diagnose_mic__YCWwA{opacity:.5;cursor:progress}.diagnose_micStatus__oyTtU{display:flex;align-items:center;gap:var(--s-2);min-width:0;min-height:48px;padding-left:2px}.diagnose_micStatus__oyTtU b{font-size:var(--text-sm);font-weight:600}.diagnose_micStatus__oyTtU time{color:var(--recording);font-size:var(--text-sm);font-weight:700;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.diagnose_voiceWave__XWJ7R{display:flex;align-items:center;gap:3px;height:27px}.diagnose_voiceWave__XWJ7R i{width:3px;height:8px;border-radius:var(--r-pill);background:var(--faint)}.diagnose_voiceWave__XWJ7R i:nth-child(2),.diagnose_voiceWave__XWJ7R i:nth-child(4){height:17px}.diagnose_voiceWave__XWJ7R i:nth-child(3){height:25px}.diagnose_composer__H8t2_[data-phase=recording] .diagnose_voiceWave__XWJ7R i{background:var(--recording);animation:diagnose_voiceWave__XWJ7R .7s ease-in-out infinite alternate}.diagnose_voiceWave__XWJ7R i:nth-child(2n){animation-delay:.12s!important}.diagnose_voiceCancel__opqZH{padding:var(--s-2) var(--s-3);border:0;border-radius:var(--r-pill);background:transparent;color:var(--accent);font:inherit;font-size:var(--text-sm);font-weight:600;cursor:pointer;white-space:nowrap}.diagnose_voiceCancel__opqZH:hover{background:var(--surface)}.diagnose_voiceCancel__opqZH:focus-visible{outline:3px solid var(--accent-ring);outline-offset:1px}@keyframes diagnose_voiceWave__XWJ7R{to{height:6px;opacity:.55}}@media (prefers-reduced-motion:reduce){.diagnose_composer__H8t2_[data-phase=recording] .diagnose_voiceWave__XWJ7R i,.diagnose_composer__H8t2_[data-phase=starting] .diagnose_mic__YCWwA{animation:none}}@media (max-width:600px){.diagnose_voiceWave__XWJ7R{display:none}}.diagnose_voiceConfirm___6gOz,.diagnose_voicePanel__DnKOg{margin-bottom:10px;padding:10px 12px;border:1px solid var(--line);border-radius:14px;background:#fff;font-size:14px}.diagnose_voicePanel__DnKOg{display:flex;flex-wrap:wrap;align-items:center;gap:10px}.diagnose_voicePanel__DnKOg[role=alert]{border-color:#eccfcc;background:#fdf5f4;color:var(--danger)}.diagnose_voiceText__kGwVR{flex:1 1;min-width:12ch}@keyframes diagnose_recordingPulse__RDoDt{50%{opacity:.35}}.diagnose_voiceConfirm___6gOz{display:grid;grid-gap:6px;gap:6px}.diagnose_voiceConfirm___6gOz small{color:var(--muted)}.diagnose_voiceConfirm___6gOz textarea{width:100%;min-height:64px;padding:8px 10px;border:1px solid var(--line);border-radius:10px;resize:vertical;color:var(--ink);font:inherit;font-size:14.5px;line-height:1.45}.diagnose_voiceConfirm___6gOz textarea:focus{border-color:var(--green);outline:0}.diagnose_voiceActions__YD5Fl{display:flex;flex-wrap:wrap;justify-content:flex-end;gap:8px}.diagnose_voiceActions__YD5Fl button,.diagnose_voicePanel__DnKOg button{min-height:36px;padding:0 14px;border:1px solid var(--line);border-radius:10px;background:#fff;color:var(--ink);font:inherit;font-weight:650;cursor:pointer}.diagnose_voiceSendWide__N75k2{width:100%;min-height:52px;padding:0 var(--s-4);border:0;border-radius:var(--r-md);background:var(--accent);color:var(--on-accent);font:inherit;font-size:var(--text-body);font-weight:700;cursor:pointer;transition:background var(--dur-fast) var(--ease-out),transform var(--dur-fast) var(--ease-out)}.diagnose_voiceSendWide__N75k2:not(:disabled):hover{background:var(--accent-press)}.diagnose_voiceSendWide__N75k2:not(:disabled):active{transform:scale(var(--press))}.diagnose_voiceSendWide__N75k2:focus-visible{outline:3px solid var(--accent-ring);outline-offset:2px}.diagnose_voiceSendWide__N75k2:disabled{opacity:.45;cursor:not-allowed}.diagnose_voiceActions__YD5Fl button:focus-visible,.diagnose_voicePanel__DnKOg button:focus-visible{outline:3px solid var(--accent-ring);outline-offset:2px}.diagnose_case__plrV4{min-width:0;overflow-y:auto;padding:26px 22px;border-left:1px solid var(--line);background:var(--surface-2)}.diagnose_case__plrV4 small{color:var(--accent);font-size:10px;font-weight:800;letter-spacing:.1em;text-transform:uppercase}.diagnose_case__plrV4 h2{margin:8px 0 20px;font-size:21px;font-weight:600;letter-spacing:-.02em}.diagnose_steps__sqAxD{display:grid;margin:0;padding:0;list-style:none;counter-reset:step}.diagnose_steps__sqAxD li{position:relative;display:grid;grid-template-columns:24px minmax(0,1fr);grid-gap:var(--s-3);gap:var(--s-3);padding:10px 0}.diagnose_steps__sqAxD li:not(:last-child):before{content:"";position:absolute;top:34px;bottom:-2px;left:11.5px;width:1px;background:var(--line)}.diagnose_steps__sqAxD li[data-state=done]:not(:last-child):before{background:var(--accent-line)}.diagnose_stepMark__hfSNL{display:grid;place-items:center;width:24px;height:24px;border-radius:50%;border:1px solid var(--line);background:var(--surface);color:var(--muted);font-size:12px;font-weight:600;font-feature-settings:"tnum";font-variant-numeric:tabular-nums;transition:background var(--dur-base) var(--ease-out),color var(--dur-base) var(--ease-out),border-color var(--dur-base) var(--ease-out)}.diagnose_steps__sqAxD li[data-state=done] .diagnose_stepMark__hfSNL{border-color:var(--accent);background:var(--accent);color:var(--on-accent)}.diagnose_steps__sqAxD li[data-state=current] .diagnose_stepMark__hfSNL{border-color:var(--accent);background:var(--accent-tint);color:var(--accent);box-shadow:0 0 0 3px var(--accent-ring)}.diagnose_steps__sqAxD li b{display:block;color:var(--muted);font-size:12px;font-weight:500}.diagnose_steps__sqAxD li[data-state=current] b{color:var(--accent);font-weight:600}.diagnose_steps__sqAxD li>div>span{display:block;margin-top:2px;font-size:14px;font-weight:650;line-height:1.35}.diagnose_steps__sqAxD li[data-state=todo]>div>span{color:var(--muted);font-weight:500}.diagnose_srOnly__VB_3F{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;-webkit-clip-path:inset(50%);clip-path:inset(50%);white-space:nowrap}.diagnose_progress__DCqMm{height:6px;margin:22px 0 12px;overflow:hidden;border-radius:var(--r-pill);background:var(--line)}.diagnose_case__plrV4 h2:first-letter{text-transform:uppercase}.diagnose_draft__PIv8O{-webkit-text-decoration:underline dotted var(--accent);text-decoration:underline dotted var(--accent);text-decoration-thickness:1.5px;text-underline-offset:4px}.diagnose_chips___LFaB button:focus-visible,.diagnose_stopped__oMXyC a:focus-visible{outline:3px solid var(--accent-ring);outline-offset:2px}.diagnose_progress__DCqMm span{display:block;height:100%;transition:width .3s;border-radius:inherit;background:var(--green)}.diagnose_case__plrV4 p{margin:0;color:var(--muted);font-size:12px;line-height:1.5}@media (max-width:1100px){.diagnose_shell__2z_6C{grid-template-columns:210px minmax(0,1fr) 250px}.diagnose_shell__2z_6C:not(:has(>nav)){grid-template-columns:minmax(0,1fr) 250px}}@media (max-width:860px){.diagnose_page__cA0a8{height:100dvh;min-height:0;overflow:hidden}.diagnose_shell__2z_6C,.diagnose_shell__2z_6C:not(:has(>nav)){grid-template-columns:1fr;width:100%;flex:1 1 auto;height:auto;min-height:0;margin:0;border:0;border-radius:0;box-shadow:none}.diagnose_case__plrV4{display:none}.diagnose_railClose__eg5Lm,.diagnose_railToggle__LRH8h{display:grid}.diagnose_railSlot__PW7_k>.diagnose_railToggle__LRH8h{width:40px;height:40px}.diagnose_sidebar__EYIfo{position:fixed;z-index:40;inset:0 auto 0 0;width:min(420px,100%);overflow-y:auto;border-right:0;box-shadow:0 0 40px #16251e33;transform:translateX(-100%);visibility:hidden;transition:transform .2s ease,visibility 0s linear .2s}.diagnose_sidebar__EYIfo[data-open=true]{transform:none;visibility:visible;transition:transform .2s ease}.diagnose_railBackdrop__w38u_[data-open=true]{display:block;position:fixed;inset:0;z-index:39;background:#16251e66}}@media (max-width:860px) and (prefers-reduced-motion:reduce){.diagnose_chatHead__vOx7f,.diagnose_sidebar__EYIfo,.diagnose_sidebar__EYIfo[data-open=true]{transition:none}}@media (max-width:860px){.diagnose_chat__Wiz9w{position:relative;overflow:hidden}.diagnose_chatHead__vOx7f{position:absolute;z-index:3;inset:0 0 auto;min-height:76px;background:var(--paper);transition:transform .2s ease}.diagnose_chat__Wiz9w[data-head=hidden] .diagnose_chatHead__vOx7f:not(:focus-within){transform:translateY(-100%)}.diagnose_transcript__0kbXe{padding-top:calc(76px + var(--s-6))}}@media (max-width:600px){.diagnose_chatHead__vOx7f{padding:11px 15px}.diagnose_transcript__0kbXe{padding:calc(76px + 20px) 15px 20px}.diagnose_agentTurn__Gl_t4{max-width:92%}.diagnose_customerTurn__DLEcN{max-width:84%}.diagnose_composerWrap__rb69K{padding:10px 12px 14px}}.diagnose_chips___LFaB .diagnose_metaChip__Y4o1x{border-style:dashed;background:var(--surface);font-weight:500}.diagnose_summary__VUIH_{width:min(560px,100% - 42px);margin:0 0 0 42px;padding:var(--s-1) var(--s-5);border:1px solid var(--line);border-radius:var(--r-xl);background:var(--surface);animation:diagnose_cardIn__dRYu_ var(--dur-slow) var(--ease-out) both}.diagnose_summary__VUIH_ div{display:grid;grid-template-columns:minmax(110px,36%) 1fr;grid-gap:12px;gap:12px;padding:10px 0;border-bottom:1px solid var(--line-soft)}.diagnose_summary__VUIH_ div:last-child{border-bottom:0}.diagnose_summary__VUIH_ dt{color:var(--muted);font-size:13px;line-height:1.45}.diagnose_summary__VUIH_ dd{margin:0;font-size:var(--text-sm);font-weight:600;line-height:1.45;overflow-wrap:anywhere}.diagnose_summary__VUIH_ q{font-weight:500}.diagnose_summary__VUIH_ dd:not(:has(q)):first-letter{text-transform:uppercase}.diagnose_summary__VUIH_ .diagnose_gap__6Qw_M dd{color:var(--muted);font-weight:500}.diagnose_summary__VUIH_ .diagnose_gap__6Qw_M dd:before{content:"";display:inline-block;width:7px;height:7px;margin-right:7px;border:1.5px dashed var(--accent);border-radius:50%;vertical-align:1px}.diagnose_summaryWrap__p2ojA{position:relative;width:min(560px,100% - 42px);margin-left:42px}.diagnose_summaryWrap__p2ojA .diagnose_summary__VUIH_{width:100%;margin:0}.diagnose_summaryWrap__p2ojA .diagnose_summary__VUIH_ div:first-child{padding-right:36px}.diagnose_editPen__G8v1v{position:absolute;top:8px;right:8px;display:grid;place-items:center;width:30px;height:30px;padding:0;border:0;border-radius:8px;background:transparent;color:var(--muted);cursor:pointer}.diagnose_editPen__G8v1v:hover:not(:disabled){background:var(--accent-tint);color:var(--accent)}.diagnose_editPen__G8v1v:disabled{opacity:.4;cursor:default}.diagnose_editPen__G8v1v:focus-visible{outline:3px solid var(--accent-ring);outline-offset:2px}.diagnose_summaryForm__JhIoT{display:grid;grid-gap:12px;gap:12px;width:min(560px,100% - 42px);margin-left:42px;padding:16px;border:1px solid #16251e1f;border-radius:14px;background:#fff;box-shadow:0 6px 18px #16251e0d}.diagnose_summaryFormHead__wIFBz{display:grid;grid-gap:2px;gap:2px}.diagnose_summaryFormHead__wIFBz b{font-size:14.5px;font-weight:800}.diagnose_summaryFormHead__wIFBz small{color:var(--muted);font-size:12.5px}.diagnose_summaryField__tY3k_{display:grid;grid-gap:4px;gap:4px}.diagnose_summaryField__tY3k_ span{color:var(--muted);font-size:12.5px}.diagnose_summaryField__tY3k_ input{width:100%;padding:9px 11px;border:1px solid var(--line);border-radius:10px;background:#fff;color:var(--ink);font:inherit;font-size:14px;font-weight:600}.diagnose_summaryField__tY3k_ input:focus-visible{border-color:var(--green);outline:3px solid var(--accent-ring);outline-offset:1px}.diagnose_summaryField__tY3k_ input:disabled{background:#f5f6f3;color:var(--muted)}.diagnose_summaryFormActions__L0t2y{display:flex;justify-content:flex-end;gap:8px;padding-top:4px}.diagnose_formCancel__RSsgp,.diagnose_formSave__5ZnXd{padding:9px 16px;border-radius:10px;font:inherit;font-size:13.5px;font-weight:750;cursor:pointer}.diagnose_formCancel__RSsgp{border:1px solid var(--line);background:#fff;color:var(--muted)}.diagnose_formSave__5ZnXd{border:0;background:var(--ink);color:#fff}.diagnose_formSave__5ZnXd:disabled{opacity:.6;cursor:wait}.diagnose_formCancel__RSsgp:focus-visible,.diagnose_formSave__5ZnXd:focus-visible{outline:3px solid var(--accent-ring);outline-offset:2px}.diagnose_typing__MLxVL{display:flex;align-items:center;gap:5px;min-height:24px;margin:0;padding:14px 16px;border-radius:var(--r-bubble) var(--r-bubble) var(--r-bubble) 6px;background:var(--surface-2)}.diagnose_typing__MLxVL span{width:7px;height:7px;border-radius:50%;background:var(--accent);animation:diagnose_typing__MLxVL 1.2s ease-in-out infinite}.diagnose_typing__MLxVL span:nth-child(2){animation-delay:.15s}.diagnose_typing__MLxVL span:nth-child(3){animation-delay:.3s}@keyframes diagnose_typing__MLxVL{0%,60%,to{opacity:.3;transform:translateY(0)}30%{opacity:1;transform:translateY(-3px)}}@media (prefers-reduced-motion:reduce){.diagnose_typing__MLxVL span{animation:none;opacity:.55}}.diagnose_mediaCard__N5OSM{display:grid;grid-gap:var(--s-4);gap:var(--s-4);width:min(620px,100% - 42px);margin-left:42px;padding:var(--s-4) var(--s-5);border-radius:var(--r-xl);background:var(--accent-tint);animation:diagnose_cardIn__dRYu_ var(--dur-slow) var(--ease-out) both}@keyframes diagnose_cardIn__dRYu_{0%{opacity:0;transform:translateY(8px) scale(.985)}}.diagnose_mediaText__sVfm6{display:grid;grid-gap:2px;gap:2px;min-width:0}.diagnose_mediaText__sVfm6 b{font-size:var(--text-sm);font-weight:600;letter-spacing:-.005em}.diagnose_mediaText__sVfm6 small{color:var(--ink-2);font-size:13.5px;line-height:1.45}.diagnose_mediaText__sVfm6 p{margin:var(--s-1) 0 0;color:var(--danger);font-size:13px;animation:diagnose_cardIn__dRYu_ var(--dur-base) var(--ease-out) both}.diagnose_mediaActions__mlffC{display:flex;align-items:center;gap:var(--s-2)}.diagnose_mediaCard__N5OSM button{display:inline-flex;align-items:center;justify-content:center;gap:var(--s-2);min-height:40px;padding:0 var(--s-4);border:0;border-radius:var(--r-pill);background:transparent;color:var(--accent);font:inherit;font-size:var(--text-sm);font-weight:600;white-space:nowrap;min-width:9.5rem;cursor:pointer;transition:background var(--dur-fast) var(--ease-out),color var(--dur-fast) var(--ease-out),transform var(--dur-fast) var(--ease-out)}.diagnose_mediaCard__N5OSM .diagnose_mediaTake__Dl9o3{background:var(--accent);color:var(--on-accent)}.diagnose_mediaCard__N5OSM .diagnose_mediaTake__Dl9o3:not(:disabled):hover{background:var(--accent-press)}.diagnose_mediaCard__N5OSM .diagnose_mediaAlt__J3PwK:not(:disabled):hover{background:var(--accent-tint-2)}.diagnose_mediaCard__N5OSM button:not(:disabled):active{transform:scale(var(--press))}.diagnose_mediaCard__N5OSM button:disabled{opacity:.45;cursor:not-allowed}.diagnose_mediaCard__N5OSM button:focus-visible{outline:3px solid var(--accent-ring);outline-offset:2px}@media (max-width:520px){.diagnose_mediaActions__mlffC{display:grid;grid-auto-flow:row}.diagnose_mediaCard__N5OSM button{min-width:0}}.diagnose_camera__nMqQ4{display:grid;grid-gap:16px;gap:16px}.diagnose_cameraStage__OT67Y{position:relative;display:grid;place-items:center;aspect-ratio:16/9;overflow:hidden;border-radius:14px;background:#101a14}.diagnose_cameraStage__OT67Y video{width:100%;height:100%;object-fit:contain}.diagnose_cameraStage__OT67Y p{position:absolute;margin:0;padding:0 20px;color:#fff;font-size:14px;text-align:center}.diagnose_cameraActions__OD_fO{display:grid;grid-gap:8px;gap:8px;justify-items:center}.diagnose_cameraAlt__mrQJH,.diagnose_cameraCapture__GOilv{border:0;font:inherit;cursor:pointer}.diagnose_cameraCapture__GOilv{min-height:46px;padding:0 28px;border-radius:12px;background:var(--green);color:#fff;font-size:15px;font-weight:700}.diagnose_cameraAlt__mrQJH{min-height:36px;padding:0 8px;background:none;color:var(--green);font-size:13.5px;font-weight:650;text-decoration:underline;text-underline-offset:3px}.diagnose_cameraAlt__mrQJH:focus-visible,.diagnose_cameraCapture__GOilv:focus-visible{outline:3px solid var(--accent-ring);outline-offset:2px}.diagnose_mediaCardDone__xHOf8{background:var(--surface-2)}.diagnose_mediaDone__pqpJC{display:inline-flex;align-items:center;gap:6px;color:var(--muted);font-size:13px;font-weight:650;white-space:nowrap}.diagnose_mediaDone__pqpJC:before{content:"✓";color:var(--accent);font-weight:700}.diagnose_mediaDone__pqpJC[data-outcome=skipped]:before{content:"–";color:var(--muted)}.diagnose_superseded___bh6X{display:grid;grid-gap:6px;gap:6px;opacity:.55}.diagnose_supersededNote__w7_N2{margin:0 0 0 42px;color:var(--muted);font-size:12px;font-weight:650}.diagnose_unitCard__2LR6F{display:flex;flex-wrap:wrap;align-items:flex-start;gap:var(--s-4);width:min(620px,100% - 42px);margin-left:42px;padding:var(--s-4);border:1px solid var(--line);border-radius:var(--r-xl);background:var(--surface);animation:diagnose_cardIn__dRYu_ var(--dur-slow) var(--ease-out) both}.diagnose_unitFigure__Tfzav{flex:none;display:grid;grid-gap:6px;gap:6px;justify-items:center;margin:0}.diagnose_unitFigure__Tfzav figcaption{max-width:140px;color:var(--muted);font-size:11.5px;line-height:1.3;text-align:center}.diagnose_unitVisual__jNgsn{width:140px;height:140px;overflow:hidden;border:1px solid #16251e14;border-radius:10px;background:#fff}.diagnose_unitVisual__jNgsn .diagnose_unitPhoto__OpAV6{display:block;box-sizing:border-box;width:100%;height:100%;padding:8px;object-fit:contain}.diagnose_unitOwn__Sr1d2,.diagnose_unitOwn__Sr1d2 img{display:block;width:100%;height:100%}.diagnose_unitOwn__Sr1d2 img{object-fit:cover}.diagnose_unitOwn__Sr1d2:focus-visible{outline:3px solid var(--accent-ring);outline-offset:2px}.diagnose_unitCard__2LR6F .diagnose_summary__VUIH_{flex:1 1 170px;min-width:0;width:auto;margin:0;padding:0;border:0;box-shadow:none}.diagnose_customerPhoto__eZc8o{align-self:flex-end;margin:0}.diagnose_customerPhoto__eZc8o img{display:block;width:min(220px,60vw);max-height:260px;object-fit:cover;border:1px solid #16251e1f;border-radius:16px 16px 4px 16px}.diagnose_switchDialog__1QSpF{width:min(420px,100vw - 32px);padding:24px;border:1px solid #16251e1f;border-radius:16px;background:#fff;color:var(--ink);box-shadow:0 24px 60px #16251e2e}.diagnose_switchDialog__1QSpF::-webkit-backdrop{background:#16251e59}.diagnose_switchDialog__1QSpF::backdrop{background:#16251e59}.diagnose_switchDialog__1QSpF h2{margin:0 0 8px;font-size:18px;letter-spacing:-.02em}.diagnose_switchDialog__1QSpF p{margin:0 0 20px;color:var(--muted);font-size:14px;line-height:1.5}.diagnose_switchActions__vniKv{display:flex;flex-wrap:wrap;justify-content:flex-end;gap:8px}.diagnose_switchActions__vniKv button{min-height:40px;padding:0 16px;border:1px solid #16251e1f;border-radius:10px;background:#fff;color:var(--ink);font:inherit;font-size:13.5px;font-weight:700;cursor:pointer}.diagnose_switchActions__vniKv .diagnose_switchStop__w7jy7{border-color:var(--green);background:var(--green);color:#fff}.diagnose_switchActions__vniKv button:focus-visible{outline:3px solid var(--accent-ring);outline-offset:2px}@media (max-width:600px){.diagnose_mediaCard__N5OSM,.diagnose_unitCard__2LR6F{width:100%;margin-left:0}.diagnose_unitVisual__jNgsn{width:96px;height:96px}.diagnose_unitFigure__Tfzav figcaption{max-width:96px}}.diagnose_case__plrV4 .diagnose_caseStatus__5i1UE{margin:-12px 0 16px;color:var(--green);font-size:12.5px;font-weight:750}@media (max-width:600px){.diagnose_summary__VUIH_{width:100%;margin-left:0}.diagnose_summary__VUIH_ div{grid-template-columns:1fr;gap:2px}}.diagnose_waiting__nySZt{display:grid;grid-gap:8px;gap:8px;width:min(560px,100% - 42px);margin-left:42px;padding:18px 20px;border:1px solid #16251e1f;border-radius:16px;background:#fff;box-shadow:0 6px 18px #16251e0d}.diagnose_waitingHead__LN7bw{display:flex;align-items:center;gap:10px;font-size:15px}.diagnose_spinner__Jdvx2{flex:none;width:22px;height:22px;border:3px solid var(--line);border-top-color:var(--mark);border-radius:50%;animation:diagnose_spin__mnzDl .9s linear infinite}@keyframes diagnose_spin__mnzDl{to{transform:rotate(1turn)}}.diagnose_waiting__nySZt p{margin:0;color:var(--muted);font-size:13.5px;line-height:1.5}.diagnose_waiting__nySZt>.diagnose_waitingFoot__dUh5Y,.diagnose_waiting__nySZt>p{margin-left:32px}@keyframes diagnose_slide__ghjW3{0%{transform:translateX(-100%)}to{transform:translateX(250%)}}.diagnose_waitingFoot__dUh5Y{display:flex;justify-content:space-between;align-items:center;gap:12px;min-height:28px}.diagnose_waitingFoot__dUh5Y small{color:var(--muted);font-size:12px}.diagnose_waitingRetry__yCJIa{padding:7px 14px;border:1px solid var(--line);border-radius:10px;background:#fff;color:var(--ink);font:inherit;font-size:13px;font-weight:700;cursor:pointer}.diagnose_waitingRetry__yCJIa:hover{border-color:var(--accent);color:var(--accent)}.diagnose_waitingRetry__yCJIa:focus-visible{outline:3px solid var(--accent-ring);outline-offset:2px}@media (prefers-reduced-motion:reduce){.diagnose_spinner__Jdvx2{animation:none}}.diagnose_sidebar__EYIfo .diagnose_railHeading__5vYXU{margin-top:18px}.diagnose_caseRow__UU9FY{display:grid;grid-template-columns:minmax(0,1fr) 30px;align-items:center;grid-gap:2px;gap:2px}.diagnose_caseRow__UU9FY .diagnose_railConfirm__P2OkH{grid-column:1/-1;margin:4px 0 6px}.diagnose_caseDelete__eOXhB{display:grid;place-items:center;width:30px;height:30px;padding:0;border:0;border-radius:8px;background:transparent;color:var(--faint);cursor:pointer;opacity:0;transition:opacity var(--dur-fast) var(--ease-out),color var(--dur-fast) var(--ease-out),background var(--dur-fast) var(--ease-out)}.diagnose_caseDelete__eOXhB:focus-visible,.diagnose_caseRow__UU9FY:hover .diagnose_caseDelete__eOXhB{opacity:1}.diagnose_caseDelete__eOXhB:hover{background:#fdf5f4;color:var(--danger)}.diagnose_caseDelete__eOXhB:focus-visible{outline:3px solid var(--accent-ring);outline-offset:2px}@media (hover:none){.diagnose_caseDelete__eOXhB{opacity:1}}.diagnose_railActions__TUgiz{display:grid;grid-gap:2px;gap:2px;margin-top:14px;padding-top:12px;border-top:1px solid var(--line)}.diagnose_railAction__29TSv{padding:9px 11px;border:0;border-radius:10px;background:transparent;color:var(--ink-2);font:inherit;font-size:13.5px;font-weight:500;text-align:left;cursor:pointer;transition:background var(--dur-fast) var(--ease-out),color var(--dur-fast) var(--ease-out)}.diagnose_railAction__29TSv:hover{background:var(--surface);color:var(--ink)}.diagnose_railDanger__9jQWf:hover{background:#fdf5f4;color:var(--danger)}.diagnose_railAction__29TSv:focus-visible,.diagnose_railDelete__JojsS:focus-visible,.diagnose_railKeep__cdzPm:focus-visible{outline:3px solid var(--accent-ring);outline-offset:2px}.diagnose_railConfirm__P2OkH{display:grid;grid-gap:10px;gap:10px;padding:12px;border:1px solid #eccfcc;border-radius:var(--r-md);background:#fdf5f4}.diagnose_railConfirm__P2OkH p{margin:0;color:var(--ink-2);font-size:13px;line-height:1.45}.diagnose_railFailed__K5G1U{color:var(--danger)!important;font-weight:600}.diagnose_railConfirm__P2OkH div{display:flex;gap:8px}.diagnose_railDelete__JojsS,.diagnose_railKeep__cdzPm{flex:1 1;min-height:36px;border:0;border-radius:var(--r-pill);font:inherit;font-size:13.5px;font-weight:600;cursor:pointer}.diagnose_railKeep__cdzPm{border:1px solid var(--line);background:var(--surface);color:var(--ink)}.diagnose_railDelete__JojsS{background:var(--danger);color:#fff}.diagnose_railDelete__JojsS:disabled,.diagnose_railKeep__cdzPm:disabled{opacity:.5;cursor:wait}.diagnose_railEmpty__Kuhlj{margin:14px 2px 0;color:var(--muted);font-size:13px;line-height:1.45}.diagnose_caseList__mRoUC{display:grid;grid-gap:2px;gap:2px;min-height:0;margin:0;padding:0;overflow-y:auto;list-style:none}.diagnose_caseLink__MutUP{display:grid;grid-gap:3px;gap:3px;padding:9px 11px;border-radius:10px;color:var(--ink);text-decoration:none}.diagnose_caseLink__MutUP:hover{background:var(--accent-tint)}.diagnose_caseLink__MutUP[aria-current]{background:#fff;box-shadow:0 5px 16px #16251e12}.diagnose_caseLink__MutUP:focus-visible{outline:3px solid var(--accent-ring);outline-offset:2px}.diagnose_caseLink__MutUP b{overflow:hidden;font-size:13.5px;font-weight:750;white-space:nowrap;text-overflow:ellipsis}.diagnose_caseLink__MutUP b:first-letter{text-transform:uppercase}.diagnose_caseLink__MutUP span{display:flex;align-items:center;justify-content:space-between;gap:8px;color:var(--muted);font-size:11.5px}.diagnose_caseLink__MutUP em{display:inline-flex;align-items:center;gap:6px;font-style:normal;font-weight:650}.diagnose_caseLink__MutUP time{margin-left:auto;white-space:nowrap}.diagnose_statusDot__s6vxO{display:inline-block;width:8px;height:8px;flex-shrink:0;border-radius:50%;background:#a3aea8}.diagnose_statusDot__s6vxO[data-status=requested]{background:transparent;box-shadow:inset 0 0 0 2.5px var(--warning)}.diagnose_statusDot__s6vxO[data-status=confirmed]{background:var(--accent);box-shadow:0 0 0 3px var(--accent-ring)}.diagnose_steps__sqAxD li span .diagnose_statusDot__s6vxO{margin-right:8px;vertical-align:1px}.diagnose_requestNotice__i3nQW{display:grid;grid-gap:6px;gap:6px;animation:diagnose_cardIn__dRYu_ var(--dur-slow) var(--ease-out) both;width:min(560px,100% - 42px);margin-left:42px;padding:16px 20px;border:1px solid var(--accent-line);border-radius:var(--r-lg);background:var(--accent-tint)}.diagnose_requestNotice__i3nQW small{color:var(--muted);font-size:10px;font-weight:850;letter-spacing:.1em;text-transform:uppercase}.diagnose_requestNotice__i3nQW b{display:flex;align-items:center;gap:9px;font-size:15px}.diagnose_bookingIcon__u_Ozr{flex-shrink:0;color:var(--accent)}.diagnose_requestCalendar__F7WvO{justify-self:start;margin-top:6px}.diagnose_requestCalendarButton__1XFcb{display:inline-flex;align-items:center;text-decoration:none;min-height:44px;padding:0 18px;border:1.5px solid var(--accent-line);border-radius:var(--r-pill);background:var(--surface);color:var(--accent-press);font:inherit;font-size:14px;font-weight:650;cursor:pointer}.diagnose_requestCalendarButton__1XFcb:hover{border-color:var(--accent)}.diagnose_requestCalendarButton__1XFcb:focus-visible{outline:2px solid var(--accent);outline-offset:2px}.diagnose_requestNotice__i3nQW p{margin:0;color:var(--muted);font-size:13.5px;line-height:1.5}.diagnose_requestNotice__i3nQW p.diagnose_visitLine__7w4PB{color:var(--ink);font-size:14.5px;font-weight:550}.diagnose_recordBackdrop__gCYcb{position:fixed;z-index:60;inset:0;display:flex;align-items:flex-end;justify-content:center;background:rgb(20 24 22/.42)}.diagnose_recordSheet__DcAIu{display:grid;justify-items:center;align-content:center;grid-gap:18px;gap:18px;width:100%;min-height:46vh;padding:28px 20px calc(24px + env(safe-area-inset-bottom));border-radius:24px 24px 0 0;background:var(--surface);box-shadow:0 -12px 40px rgb(0 0 0/.18)}@media (min-width:720px){.diagnose_recordBackdrop__gCYcb{align-items:center}.diagnose_recordSheet__DcAIu{width:min(440px,100% - 48px);min-height:0;padding:36px 32px 28px;border-radius:24px}}.diagnose_recordTitle__V8E1H{display:inline-flex;align-items:center;gap:10px;color:var(--ink);font-size:18px}.diagnose_recordDot__kewr5{width:12px;height:12px;border-radius:50%;background:var(--recording);box-shadow:0 0 0 6px var(--recording-ring);animation:diagnose_recordPulse__QhbP5 1.2s ease-in-out infinite}@keyframes diagnose_recordPulse__QhbP5{50%{box-shadow:0 0 0 10px transparent}}.diagnose_recordLevel__q0QNo{display:flex;align-items:center;gap:6px;height:56px}.diagnose_recordLevel__q0QNo i{width:8px;height:56px;border-radius:4px;background:var(--recording);transform-origin:center;transition:transform .1s linear}.diagnose_recordTimer__XDXfY{margin:0;color:var(--ink);font-size:44px;font-weight:700;font-feature-settings:"tnum";font-variant-numeric:tabular-nums;letter-spacing:-.02em}.diagnose_recordStop__ebP_5{width:min(100%,360px);min-height:60px;border:0;border-radius:var(--r-pill);background:var(--recording);color:#fff;font:inherit;font-size:20px;font-weight:800;cursor:pointer}.diagnose_recordStop__ebP_5:disabled{opacity:.55;cursor:default}.diagnose_recordStop__ebP_5:focus-visible{outline:3px solid var(--recording-ring);outline-offset:3px}.diagnose_recordCancel__ev_vy{min-height:44px;padding:0 16px;border:0;background:none;color:var(--muted);font:inherit;font-size:15px;font-weight:600;cursor:pointer}.diagnose_recordCancel__ev_vy:hover{color:var(--ink)}.diagnose_spokenMark__xdgR4{display:inline-block;width:13px;height:13px;margin-right:6px;vertical-align:-1px;opacity:.75}.diagnose_customerPending__hMjKR{display:inline-flex;align-items:center;gap:10px}.diagnose_pendingDots__vy7Cz{display:inline-flex;align-items:center;gap:5px;min-height:20px}.diagnose_pendingDots__vy7Cz i{width:7px;height:7px;border-radius:50%;background:var(--accent);animation:diagnose_typing__MLxVL 1.2s ease-in-out infinite}.diagnose_pendingDots__vy7Cz i:nth-child(2){animation-delay:.15s}.diagnose_pendingDots__vy7Cz i:nth-child(3){animation-delay:.3s}@media (prefers-reduced-motion:reduce){.diagnose_pendingDots__vy7Cz i{animation:none;opacity:.55}}.diagnose_stickerWhere__Fj1XX{margin:14px 0 0;color:var(--ink);font-size:var(--text-body);line-height:1.55}.LanguageNudge_nudge__1O9bR{margin:0;display:flex;justify-content:center;align-items:center;gap:2px;font-size:13px}.LanguageNudge_current__5UmiU,.LanguageNudge_nudge__1O9bR a{display:inline-block;padding:8px 10px}.LanguageNudge_current__5UmiU{color:var(--accent);font-weight:600}.LanguageNudge_nudge__1O9bR a{color:var(--muted);text-decoration:none}.LanguageNudge_nudge__1O9bR a:hover{color:var(--ink);text-decoration:underline;text-underline-offset:3px}.LanguageNudge_nudge__1O9bR a:focus-visible{outline:2px solid var(--accent);outline-offset:2px;border-radius:6px}.LanguageNudge_sep__2m9Yu{color:var(--line,var(--muted))}.LandingVoice_card__KF8JW{display:grid;justify-items:center;grid-gap:12px;gap:12px;padding:clamp(24px,4vw,40px);border:1px solid var(--line);border-radius:var(--r-xl);background:var(--surface);text-align:center;box-shadow:var(--shadow-2)}.LandingVoice_card__KF8JW h2{margin:0;font-size:24px;font-weight:600;letter-spacing:-.024em}.LandingVoice_mic__zxn3O{display:grid;place-items:center;align-content:center;grid-gap:8px;gap:8px;width:132px;height:132px;margin:9px 0 2px;border:0;border-radius:50%;background:var(--accent);color:var(--on-accent);font:inherit;cursor:pointer;box-shadow:0 10px 24px var(--accent-ring);transition:transform var(--dur-base) var(--spring),box-shadow var(--dur-base) var(--ease-out),background var(--dur-fast) var(--ease-out)}.LandingVoice_mic__zxn3O:hover:not(:disabled){transform:translateY(-1px)}.LandingVoice_mic__zxn3O:active:not(:disabled){transform:scale(var(--press));transition-duration:var(--dur-fast)}.LandingVoice_mic__zxn3O:focus-visible{outline:2px solid var(--accent);outline-offset:4px}.LandingVoice_mic__zxn3O:disabled{cursor:progress;background:var(--line);color:var(--faint);box-shadow:none}.LandingVoice_mic__zxn3O>span{display:grid;place-items:center;transform:scale(1.35)}.LandingVoice_mic__zxn3O b{padding:0 12px;font-size:12px;line-height:1.25}.LandingVoice_card__KF8JW[data-phase=recording] .LandingVoice_mic__zxn3O{background:var(--recording);color:var(--on-recording);box-shadow:0 0 0 10px var(--recording-ring),0 10px 24px #d6322a3d}.LandingVoice_card__KF8JW[data-phase=recording] .LandingVoice_mic__zxn3O:focus-visible{outline-color:var(--recording)}.LandingVoice_wave__WAT_0{display:flex;align-items:center;gap:4px;height:35px;contain:layout paint}.LandingVoice_wave__WAT_0 i{width:4px;height:7px;border-radius:99px;background:var(--line);transition:background var(--dur-fast) var(--ease-out)}.LandingVoice_wave__WAT_0 i:nth-child(4),.LandingVoice_wave__WAT_0 i:nth-child(6){height:18px}.LandingVoice_wave__WAT_0 i:nth-child(5){height:28px}.LandingVoice_mic__zxn3O:not(:disabled)~.LandingVoice_wave__WAT_0 i{background:var(--accent)}.LandingVoice_card__KF8JW[data-phase=recording] .LandingVoice_wave__WAT_0 i{background:var(--recording)}@media (prefers-reduced-motion:no-preference){.LandingVoice_card__KF8JW[data-phase=recording] .LandingVoice_wave__WAT_0 i,.LandingVoice_mic__zxn3O:not(:disabled)~.LandingVoice_wave__WAT_0 i{animation:LandingVoice_wave__WAT_0 .75s var(--ease-in-out) infinite alternate}}.LandingVoice_wave__WAT_0 i:nth-child(2n){animation-delay:.12s!important}.LandingVoice_wave__WAT_0 i:nth-child(3n){animation-delay:.28s!important}@keyframes LandingVoice_wave__WAT_0{to{height:30px;opacity:.55}}@media (prefers-reduced-motion:reduce){.LandingVoice_status__Z7pTV time:before{animation:none}.LandingVoice_mic__zxn3O{transition:none}}.LandingVoice_status__Z7pTV{min-height:20px;color:var(--muted);font-size:13px}.LandingVoice_status__Z7pTV time{color:var(--recording);font-size:15px;font-weight:700;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.LandingVoice_status__Z7pTV time:before{content:"";display:inline-block;width:7px;height:7px;margin-right:6px;border-radius:50%;background:var(--recording);vertical-align:middle;animation:LandingVoice_blink__3pNd7 1.1s var(--ease-in-out) infinite}@keyframes LandingVoice_blink__3pNd7{50%{opacity:.25}}.LandingVoice_link__9ygSv,.LandingVoice_problem__QMXrg button,.LandingVoice_transcriptHead__VQzxq button{padding:6px 10px;border:0;border-radius:8px;background:transparent;color:var(--green);font:inherit;font-size:13px;font-weight:700;cursor:pointer}.LandingVoice_link__9ygSv:hover,.LandingVoice_problem__QMXrg button:hover,.LandingVoice_transcriptHead__VQzxq button:hover{background:var(--green-soft)}.LandingVoice_link__9ygSv:focus-visible,.LandingVoice_problem__QMXrg button:focus-visible,.LandingVoice_transcriptHead__VQzxq button:focus-visible{outline:3px solid var(--accent)40;outline-offset:1px}.LandingVoice_problem__QMXrg{display:grid;justify-items:center;grid-gap:4px;gap:4px;max-width:360px}.LandingVoice_problem__QMXrg p{margin:0;color:#9a3a12;font-size:13px;line-height:1.5}.LandingVoice_transcript__PCBUm{display:grid;grid-gap:10px;gap:10px;width:100%;text-align:left}.LandingVoice_transcriptHead__VQzxq{display:flex;justify-content:flex-end;gap:4px}.LandingVoice_transcript__PCBUm textarea{width:100%;padding:14px;border:1px solid var(--line);border-radius:14px;background:#fff;color:var(--ink);font:inherit;font-size:15px;line-height:1.5;resize:vertical}.LandingVoice_transcript__PCBUm textarea:focus{border-color:var(--green);outline:3px solid var(--accent)26}.LandingVoice_transcript__PCBUm>small{color:var(--muted);font-size:12px;line-height:1.45}@media (max-width:600px){.LandingVoice_card__KF8JW{gap:9px;padding:22px 18px;border-radius:21px}.LandingVoice_card__KF8JW h2{font-size:23px}.LandingVoice_mic__zxn3O{width:112px;height:112px}}.LandingVoice_sendWide__Owc1K{width:100%;min-height:52px;padding:0 var(--s-4);border:0;border-radius:var(--r-md);background:var(--accent);color:var(--on-accent);font:inherit;font-size:var(--text-body);font-weight:700;cursor:pointer;transition:background var(--dur-fast) var(--ease-out),transform var(--dur-fast) var(--ease-out)}.LandingVoice_sendWide__Owc1K:not(:disabled):hover{background:var(--accent-press)}.LandingVoice_sendWide__Owc1K:not(:disabled):active{transform:scale(var(--press))}.LandingVoice_sendWide__Owc1K:focus-visible{outline:3px solid var(--accent-ring);outline-offset:2px}.LandingVoice_sendWide__Owc1K:disabled{opacity:.45;cursor:not-allowed}.TopBar_topbar__krwa_{position:-webkit-sticky;position:sticky;top:0;z-index:10;display:flex;align-items:center;justify-content:space-between;gap:24px;min-height:82px;padding:0 clamp(20px,4vw,58px);background:#fffdf9db;border-bottom:1px solid #16251e1a;-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px)}.TopBar_brand__AQvNN{display:flex;align-items:center;color:var(--ink);font-size:28px;font-weight:800;letter-spacing:-.04em;text-decoration:none}.TopBar_brand__AQvNN b{color:var(--mark)}.TopBar_wordmark__rRhjm{display:inline-flex;align-items:baseline;white-space:nowrap}.TopBar_powerO__8LQvQ{width:.78em;height:.78em;margin:0 .02em;vertical-align:baseline;transform:translateY(.105em)}.TopBar_language__zSNu0{display:flex;gap:4px;padding:4px;border-radius:11px;background:#e8ece8}.TopBar_language__zSNu0 a{padding:8px 12px;border-radius:8px;color:var(--muted);font-size:12px;font-weight:750;text-decoration:none}.TopBar_language__zSNu0 a[aria-current]{color:var(--ink);background:#fff;box-shadow:0 2px 8px #16251e14}.TopBar_brand__AQvNN:focus-visible,.TopBar_language__zSNu0 a:focus-visible{outline:3px solid var(--accent-ring);outline-offset:2px}@media (max-width:860px){.TopBar_topbar__krwa_{min-height:68px;padding:10px 16px}.TopBar_language__zSNu0 a{padding:7px 9px;font-size:11px}}.TopBar_language__zSNu0 [data-short]{display:none}@media (max-width:600px){.TopBar_topbar__krwa_{gap:12px}.TopBar_brand__AQvNN{font-size:23px}}@media (max-width:480px){.TopBar_language__zSNu0 [data-long]{display:none}.TopBar_language__zSNu0 [data-short]{display:inline}}@media (max-width:400px){.TopBar_topbar__krwa_:has([id=repairs-toggle]){gap:8px;padding-right:12px;padding-left:12px}.TopBar_topbar__krwa_:has([id=repairs-toggle]) .TopBar_brand__AQvNN{font-size:20px}.TopBar_topbar__krwa_:has([id=repairs-toggle]) .TopBar_language__zSNu0 a{padding:6px 7px}}.site_page__aAfVi{min-height:100dvh;display:flex;flex-direction:column;background:var(--paper)}.site_shell__2XEST{flex:1 1;width:min(74rem,100% - 40px);margin:0 auto;padding-bottom:80px}.site_hero__9_IN7{max-width:42.5rem;padding:32px 0 40px}.site_h1__HlN92{margin:0;font-size:36px;line-height:1.06;font-weight:600;letter-spacing:-.02em;text-wrap:balance}.site_lead__ld4_9{margin:20px 0 0;max-width:42.5rem;color:var(--muted);font-size:var(--text-body);line-height:1.65}.site_cta__uyJcP{display:inline-flex;align-items:center;justify-content:center;min-height:52px;margin-top:28px;padding:14px 28px;border:1.5px solid var(--accent);border-radius:var(--r-pill);background:var(--accent);color:#fff;font-size:16px;font-weight:600;text-decoration:none;transition:background var(--dur-fast) var(--ease-out),transform var(--dur-fast) var(--ease-out)}.site_cta__uyJcP:hover{background:var(--accent-press);border-color:var(--accent-press)}.site_cta__uyJcP:active{transform:scale(var(--press))}.site_cta__uyJcP:focus-visible{outline:3px solid var(--accent-ring);outline-offset:3px}.site_faq__GTxO0{border-top:1px solid var(--line)}.site_faqItem__ZxFa6{border-bottom:1px solid var(--line)}.site_faqQuestion__SG2Tq{display:flex;min-height:64px;align-items:center;justify-content:space-between;gap:20px;padding:20px 0;cursor:pointer;list-style:none}.site_faqQuestion__SG2Tq::-webkit-details-marker{display:none}.site_faqQuestion__SG2Tq:focus-visible{outline:3px solid var(--accent-ring);outline-offset:2px;border-radius:var(--r-sm)}.site_faqHeading__4cVeI{margin:0;font-size:var(--text-body);font-weight:500;line-height:1.35}.site_chevron__S3SWd{width:20px;height:20px;flex-shrink:0;color:var(--accent);transition:transform var(--dur-base) var(--ease-out)}.site_faqItem__ZxFa6[open] .site_chevron__S3SWd{transform:rotate(180deg)}.site_faqAnswer__ze5cx{display:grid;grid-gap:12px;gap:12px;max-width:42.5rem;padding:0 32px 24px 0;color:var(--muted);font-size:var(--text-body);line-height:1.65}.site_faqAnswer__ze5cx p,.site_faqAnswer__ze5cx ul{margin:0}.site_faqAnswer__ze5cx>div{display:grid;grid-gap:8px;gap:8px}.site_faqAnswer__ze5cx ul{display:grid;grid-gap:6px;gap:6px;padding-left:20px}.site_faqAnswer__ze5cx strong{color:var(--ink);font-weight:600}.site_faqItem__ZxFa6{scroll-margin-top:88px}.site_steps__GtVNr{display:grid;grid-gap:40px;gap:40px;margin:0;padding:0;list-style:none}.site_step__dDDXs{position:relative;display:grid;grid-template-columns:88px 1fr;grid-gap:20px;gap:20px}.site_step__dDDXs:not(:last-child):after{content:"";position:absolute;left:44px;top:88px;bottom:-40px;width:1px;background:var(--accent-line)}.site_stepArt__CrS90{position:relative;display:grid;width:88px;height:88px;place-items:center;border-radius:50%;background:var(--accent-tint);color:var(--brand-light);transition:transform var(--dur-slow) var(--ease-out),background var(--dur-slow) var(--ease-out)}.site_step__dDDXs:hover .site_stepArt__CrS90{transform:translateY(-4px);background:var(--accent-tint-2)}.site_stepNumber__FfluF{position:absolute;top:-4px;left:-4px;display:grid;width:32px;height:32px;place-items:center;border:1px solid var(--accent-line);border-radius:50%;background:var(--surface);color:var(--accent);font-size:var(--text-xs);font-weight:600;box-shadow:var(--shadow-1)}.site_stepTitle__YDMn_{margin:4px 0 0;font-size:20px;font-weight:600;line-height:1.3}.site_stepBody__Dm3uZ{margin:12px 0 0;color:var(--muted);font-size:var(--text-body);line-height:1.6}.site_stepSvg__hRb0O{width:86%;height:71%}.site_stepSwitch__b7DCe{position:relative;display:grid;width:100%;height:100%;place-items:center}.site_ring__In2HT{position:absolute;inset:8px;border:1px solid var(--accent-line);border-radius:50%;animation:site_ring__In2HT 2.8s ease-out infinite}.site_avatar__KL_8U{position:relative;width:68%;height:68%;border-radius:50%;box-shadow:var(--shadow-1)}.site_check___UMb_{stroke-dasharray:40;animation:site_draw__cynjt 3s ease-in-out infinite}.site_hand__LuDGH{transform-origin:64px 51px;animation:site_swing__Q26GS 3.4s ease-in-out infinite}.site_speed__FCsdX{animation:site_speed__FCsdX 1.8s ease-in-out infinite}.site_section__nvuMZ{display:grid;grid-gap:24px;gap:24px;margin-top:64px;padding-top:40px;border-top:1px solid var(--line)}.site_sectionTitle__buvIt{margin:0;font-size:24px;font-weight:600;line-height:1.2}.site_sectionBody__jhLXr{display:grid;grid-gap:20px;gap:20px;max-width:42.5rem;color:var(--muted);font-size:var(--text-body);line-height:1.65}.site_sectionBody__jhLXr p{margin:0}.site_cards__H53tI{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:12px;gap:12px}.site_card__d4QhQ{display:block;padding:12px;border:1px solid var(--line);border-radius:var(--r-lg);background:var(--surface);color:var(--ink);text-decoration:none;box-shadow:var(--shadow-1);scroll-margin-top:96px;transition:transform var(--dur-slow) var(--ease-out),box-shadow var(--dur-slow) var(--ease-out),border-color var(--dur-slow) var(--ease-out)}a.site_card__d4QhQ:hover{transform:translateY(-6px);border-color:var(--brand-light);box-shadow:var(--shadow-2)}a.site_card__d4QhQ:focus-visible{outline:3px solid var(--accent-ring);outline-offset:3px}.site_cardArt__DuykD{display:grid;aspect-ratio:4/3;place-items:center;overflow:hidden;padding:0 8px;border-radius:var(--r-md);background:var(--accent-tint);color:var(--brand-light);transition:background var(--dur-slow) var(--ease-out),color var(--dur-slow) var(--ease-out)}a.site_card__d4QhQ:hover .site_cardArt__DuykD{background:var(--brand-light);color:#fff}.site_art__FL1ew{width:100%;height:96px;transition:transform var(--dur-slow) var(--ease-out)}a.site_card__d4QhQ:hover .site_art__FL1ew{transform:scale(1.1)}.site_cardLabel__dmmK8{padding:16px 4px 0;font-size:14px;font-weight:500}.site_learn__vx_d5{display:inline-flex;align-items:center;gap:6px;margin-top:16px;padding:0 4px;color:var(--accent);font-size:14px;font-weight:500}.site_learn__vx_d5 svg{width:16px;height:16px;transition:transform var(--dur-base) var(--ease-out)}a.site_card__d4QhQ:hover .site_learn__vx_d5 svg{transform:translateX(4px)}.site_door__2nogM{transform-origin:center;animation:site_swing-door___bIqh 3s ease-in-out infinite}.site_laundry__wnc5T{transform-origin:60px 58px;animation:site_tumble__8ykNG 2.8s ease-in-out infinite}.site_glow__TIFVt{animation:site_glow__TIFVt 2.5s ease-in-out infinite}.site_cube__R2vYB{animation:site_drop__kMmcI 2.5s ease-in-out infinite}.site_later__eT_mO{animation-delay:.45s}.site_actions__HNysc{display:inline-grid;grid-auto-columns:1fr;gap:12px;margin-top:28px}.site_actions__HNysc .site_cta__uyJcP{margin-top:0}.site_ctaSecondary__GzR49{display:inline-flex;align-items:center;justify-content:center;min-height:52px;padding:14px 28px;border:1.5px solid var(--accent);border-radius:var(--r-pill);color:var(--accent);font-size:16px;font-weight:600;text-decoration:none;transition:background var(--dur-fast) var(--ease-out),transform var(--dur-fast) var(--ease-out)}.site_ctaSecondary__GzR49:hover{background:var(--accent-tint)}.site_ctaSecondary__GzR49:active{transform:scale(var(--press))}.site_ctaSecondary__GzR49:focus-visible{outline:3px solid var(--accent-ring);outline-offset:3px}.site_codesLink__N2uJS{margin:20px 0 0;color:var(--muted);font-size:var(--text-body);line-height:1.6}.site_codesLink__N2uJS a{color:var(--accent);font-weight:600;text-underline-offset:4px}.site_codesLink__N2uJS a:hover{color:var(--accent-press)}.site_codesLinkEnd__svMBF{margin:40px 0 0}.site_brand__3jHoh{margin:8px 0;font-size:22px;font-weight:600;line-height:1.25}.site_brandGroup__ZSNpL+.site_brandGroup__ZSNpL .site_brand__3jHoh{margin-top:48px}.site_under__L_lst{margin:32px 0 0;color:var(--muted);line-height:1.65}.site_under__L_lst,.site_warning__c8_7o{max-width:42.5rem;font-size:var(--text-body)}.site_warning__c8_7o{display:flex;gap:12px;align-items:flex-start;margin:24px 0 0;padding:14px 18px;border-radius:var(--r-md);background:#f6e3df;color:#7a2c22;line-height:1.55}.site_warning__c8_7o svg{width:20px;height:20px;flex-shrink:0;margin-top:2px}.site_warning__c8_7o strong{font-weight:650}.site_codeCards__gINIB{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:12px;gap:12px}.site_blink__xD_uc{animation:site_blink__xD_uc 1.6s steps(1) infinite}.site_callout__xMWjz{display:grid;grid-gap:8px;gap:8px;margin-top:40px;padding:24px;border-radius:var(--r-lg);background:var(--accent-tint)}.site_callout__xMWjz p{margin:0;font-size:18px;font-weight:600}.site_calloutButton__ZXlja{justify-self:start;margin-top:8px}@keyframes site_swing-door___bIqh{50%{transform:translateX(3px) rotate(2deg)}}@keyframes site_tumble__8ykNG{0%,to{transform:translate(0) rotate(-4deg)}50%{transform:translate(3px,-2px) rotate(7deg)}}@keyframes site_glow__TIFVt{50%{opacity:.35}}@keyframes site_drop__kMmcI{50%{transform:translateY(5px)}}@keyframes site_ring__In2HT{0%{transform:scale(.8);opacity:.85}70%,to{transform:scale(1.25);opacity:0}}@keyframes site_draw__cynjt{0%{stroke-dashoffset:40}55%,to{stroke-dashoffset:0}}@keyframes site_swing__Q26GS{0%,to{transform:rotate(-6deg)}50%{transform:rotate(8deg)}}@keyframes site_blink__xD_uc{50%{opacity:.25}}@keyframes site_speed__FCsdX{0%,to{transform:translateX(0);opacity:.55}50%{transform:translateX(5px);opacity:1}}@media (prefers-reduced-motion:reduce){.site_blink__xD_uc,.site_check___UMb_,.site_cube__R2vYB,.site_door__2nogM,.site_glow__TIFVt,.site_hand__LuDGH,.site_laundry__wnc5T,.site_ring__In2HT,.site_speed__FCsdX{animation:none}.site_art__FL1ew,.site_card__d4QhQ,.site_ctaSecondary__GzR49,.site_cta__uyJcP,.site_stepArt__CrS90{transition:none}}@media (min-width:640px){.site_shell__2XEST{width:min(74rem,100% - 64px)}.site_hero__9_IN7{padding:80px 0 56px}.site_h1__HlN92{font-size:48px}.site_cards__H53tI,.site_codeCards__gINIB{gap:20px}.site_card__d4QhQ{padding:20px}.site_cardLabel__dmmK8{font-size:var(--text-body)}.site_sectionTitle__buvIt{font-size:30px}.site_actions__HNysc{grid-auto-flow:column}}@media (min-width:768px){.site_steps__GtVNr{grid-template-columns:repeat(3,minmax(0,1fr));gap:32px}.site_step__dDDXs{display:block;text-align:center}.site_step__dDDXs:not(:last-child):after{left:calc(50% + 64px);right:calc(-50% + 64px);top:56px;bottom:auto;width:auto;height:1px}.site_stepArt__CrS90{width:112px;height:112px;margin:0 auto}.site_stepTitle__YDMn_{margin-top:28px}.site_stepBody__Dm3uZ{max-width:24rem;margin-inline:auto}.site_section__nvuMZ{grid-template-columns:minmax(0,1fr) minmax(0,2fr);gap:64px}}@media (min-width:1024px){.site_shell__2XEST{width:min(74rem,100% - 80px)}.site_cards__H53tI{grid-template-columns:repeat(4,minmax(0,1fr))}.site_codeCards__gINIB{grid-template-columns:repeat(3,minmax(0,1fr))}}.site_backHome__ZMO1U{display:inline-flex;gap:6px;align-items:center;margin-bottom:var(--s-4);color:var(--accent);font-size:var(--text-sm);font-weight:600;text-decoration:none}.site_backHome__ZMO1U:hover{color:var(--accent-press);text-decoration:underline;text-underline-offset:4px}.site_backHome__ZMO1U:focus-visible{outline:3px solid var(--accent-ring);outline-offset:2px;border-radius:6px}.ops_kpis__PhmCf{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));grid-gap:var(--s-3);gap:var(--s-3)}.ops_kpi__LEgrz{display:grid;grid-gap:var(--s-1);gap:var(--s-1);padding:var(--s-4);border:1px solid var(--line);border-radius:var(--r-lg);background:var(--surface)}.ops_kpiValue__Yehnq{font-size:28px;font-weight:750;letter-spacing:-.02em;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.ops_badges__PdA3M{display:flex;flex-wrap:wrap;gap:var(--s-1)}.ops_late__9Qaie{color:var(--warning)}.ops_suggestion__FhLPl{display:grid;grid-template-columns:minmax(0,1fr) auto;align-items:center;grid-gap:var(--s-3);gap:var(--s-3);padding:var(--s-3) var(--s-4);border:1px solid var(--line);border-radius:var(--r-lg);background:var(--surface)}.ops_timeline__r5sRN{display:grid;grid-gap:var(--s-2);gap:var(--s-2);margin:0;padding:0 0 0 var(--s-4);border-left:2px solid var(--line);list-style:none}.ops_timeline__r5sRN li{display:grid;grid-gap:2px;gap:2px}.ops_split__huF2o{display:grid;grid-template-columns:minmax(0,1fr);grid-gap:var(--s-5);gap:var(--s-5);align-items:start}@media (min-width:900px){.ops_split__huF2o{grid-template-columns:minmax(0,1.1fr) minmax(0,1fr)}}[role=group].ops_tabs__5Ycm3{grid-auto-flow:row;grid-template-columns:repeat(2,minmax(0,1fr))}.ops_tabs__5Ycm3>button{overflow-wrap:normal}@media (min-width:560px){[role=group].ops_tabs__5Ycm3{grid-template-columns:repeat(5,minmax(0,1fr))}}.ops_member__jfmpX{display:grid;grid-template-columns:minmax(0,1fr);grid-gap:var(--s-3);gap:var(--s-3);padding:var(--s-3) var(--s-4);border:1px solid var(--line);border-radius:var(--r-lg);background:var(--surface)}.ops_memberActions__ZgLfI{display:grid;grid-template-columns:repeat(auto-fit,minmax(140px,1fr));grid-gap:var(--s-2);gap:var(--s-2);min-width:0}.ops_memberActions__ZgLfI>button{min-width:0;overflow-wrap:anywhere}.ops_deleteButton__S48Gm{border-color:var(--danger);color:var(--danger)}.ops_deleteButton__S48Gm:not(:disabled):hover{border-color:var(--danger);background:color-mix(in srgb,var(--danger) 8%,var(--surface))}@media (min-width:700px){.ops_member__jfmpX{grid-template-columns:minmax(0,1fr) minmax(0,18rem);align-items:center}.ops_memberActions__ZgLfI{grid-template-columns:minmax(0,1fr)}}.ops_cardTop__svGEH{display:flex;align-items:baseline;justify-content:space-between;gap:var(--s-3);min-width:0}.ops_cardTop__svGEH>time{flex:none;white-space:nowrap}.ops_statusTag__SU23l{padding:var(--s-1) var(--s-2);border:1px solid var(--accent);border-radius:var(--r-pill);background:var(--accent);color:var(--on-accent);font-size:var(--text-xs);font-weight:700;white-space:nowrap}.ops_statusTag__SU23l[data-reviewed]{background:var(--accent-tint);color:var(--accent)}.ops_caseColumn__zqhnd{--under-bar:82px;display:grid;grid-gap:var(--s-3);gap:var(--s-3);min-width:0;scroll-margin-top:calc(var(--under-bar) + var(--s-3))}@media (max-width:860px){.ops_caseColumn__zqhnd{--under-bar:68px}}.ops_backToList__n_uxd{position:-webkit-sticky;position:sticky;top:calc(var(--under-bar) + var(--s-2));z-index:1;justify-self:start;display:inline-flex;align-items:center;gap:var(--s-2);min-height:44px;padding:var(--s-2) var(--s-4);border:1px solid var(--accent);border-radius:var(--r-pill);background:var(--surface);color:var(--accent);box-shadow:var(--shadow-2);font:inherit;font-weight:600;cursor:pointer}.ops_backToList__n_uxd:focus-visible{outline:3px solid var(--accent-ring);outline-offset:2px}@media (min-width:900px){.ops_backToList__n_uxd{display:none}}.ops_setting__iOO4Z{display:flex;flex-wrap:wrap;align-items:flex-end;gap:var(--s-3);margin-top:var(--s-3)}.ops_setting__iOO4Z input{width:8rem}.ops_settingSave__q7_mp{width:auto;justify-content:center}.ops_settingLabel__1pYK6{margin:var(--s-3) 0 0;font-size:13.5px;font-weight:750;align-self:center}